Refund Policy for Patandar Store
Effective Date: 12/10/2024
At Patandar Store (patandarstore.com), we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your order, please review our refund policy below.
1. Eligibility for Refunds
To be eligible for a refund, you must meet the following conditions:
- The request for a refund must be initiated within 30 days of receiving your order.
- The item must be unused, in its original packaging, and in the same condition as you received it.
- A receipt or proof of purchase must be provided.
2. Non-Refundable Items
Certain types of items are exempt from being returned, including:
- Gift cards
- Downloadable software products
- Some health and personal care items
3. How to Request a Refund
To initiate a refund, please follow these steps:
- Contact us at sales@patandarstore.com or info@patandarstore.com with your order number and reason for the refund request.
- Our customer service team will provide you with instructions on how to return the item.
- Ship the item back to us using a traceable shipping service. You will be responsible for the shipping costs unless the return is due to an error on our part.
4. Processing Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
5. Late or Missing Refunds
If you haven’t received your refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at sales@patandarstore.com or info@patandarstore.com.
6. Changes to This Policy
We may update this refund policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about your rights.
7. Contact Us
If you have any questions or concerns regarding this refund policy, please reach out to us at:
- Email: sales@patandarstore.com
- Email: info@patandarstore.com
- Phone: +1 (725) 228-9509